We invite you to contact our customer service either by e-mail : firstname.lastname@example.org or by telephone : 33 1 55 58 15 05
We deliver our products within Metropolitan France, Andorra, Austria, Belgium, Bulgaria, Canada, Cyprus, Denmark, Eire, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal , Czech Republic, Romania, United Kingdom, Slovakia, Slovenia, Sweden and Switzerland.
You will receive an e-mail after registration of your order.
Yes, by checking your online account you will access your order status.
You can delete unwanted items from your shopping bag before confirming your order.
We do our utmost to sell products of the best quality, however, if the article you recieve happens to be damaged, we invite you to contact our customer service.
Discounts and sales aside, they are rigorously identical.
We do our best to restock them as soon as possible.
We offer the following payment methods: credit card (EPT), Paypal and bankwire.
Yes, in order to guarantee the utmost security, each payment by credit card is processed under the 3-D Secure protocol that verifies the customer’s ID. This verification process is ensured directly online by the customer’s bank according to a method depending both on each credit card type and each bank policy (you may be asked to confirm a password, your personal and/or confidential data etc...). Moreover, DECA BELLE doesn’t encrypt or save your bank account information.
Your order can be delivered to your house or to the address of your choice, in Metropolitan France,Andorra,Austria, Belgium, Bulgaria, Canada, Cyprus, Denmark, Eire, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway,Netherlands, Poland, Portugal, Czech Republic,Romania, United Kingdom, Slovakia, Slovenia, Sweden and Switzerland.
Shipments are ensured by Colissimo and your order will be deliverd within three working days. Orders placed on Friday after 2.pm (French time) will be treated the following Monday.
In Metropolitan France, the delivery costs 8,03 Euros for an amount inferior to 150 Euros.
Delivery is free for every order which amount exceeds 150 Euros.
In Andorra, Austria, Belgium, Denmark, Finland, Germany, Greece, Italy, Ireland, Luxembourg, the Netherlands, Norway, Portugal, Romania, Spain, Sweden, Switzerland and the United Kingdom, delivery costs 15,05 Euros for an order below 150 Euros, for an order between 150 and 250 Euros, the delivery costs 10,03 Euros. Delivery is free for an order exceeding 250 Euros.
Here is a guide to help you choose the right size :
Size on the e-store France UK US
T0 36 8 4
T1 38 10 6
T2 40 12 8
T3 42 14 10
T4 44 16 12
T5 46 18 14
T6 48 20 16
T7 50 22 18